The second-hand marketplace Shoppers Voice Displeasure About Size Updates
Members of the platform have expressed outrage following a change that caused products showing incorrect sizing.
This online marketplace has revised its size classifications for women's and children's clothes but did not contact all shoppers about the modification.
Online Platforms Backlash
Numerous buyers and vendors are expressing on platforms claiming that product pages now present an altered size classification compared to what was initially listed because of the remapping.
The company said the revised method more closely matches comparable marketplaces.
The platform has recommended to examine their items and adjust the sizing manually where appropriate, which has left users frustrated.
Sizing System Updates
Earlier, the sizes had both one number and one letter, for instance S/8 or M/10.
The new system has a letter with a size spectrum such as S/UK 8-10.
For certain items, the size labels have been reassigned - such as a large size was previously a 12 but is now a UK 16-18.
Member Experiences
One content creator, who makes TikTok content about plus-size fashion, said the change "makes both selling and buying harder".
"Rarely do manufacturers list XL as sizes 20-22," as the platform currently indicates.
A different member, from Glasgow, stated items she posted on Vinted with size 14 labels were showing in the marketplace as measurements 20-22.
"Should someone sized 20-22 purchase these they're going to be very disappointed," she stated.
Required Changes
Another shopper, based in Derby, said she had been left angered due to the update requiring manual adjustment the sizing for "all her products".
"For me this is particularly frustrating, because of my ongoing medical condition and Vinted sales have been crucial following partial earnings loss," she stated.
Platform Context
The platform boasts over 100 million shoppers, including 18 million in the UK.
It has proved a popular alternative compared to resale services such as eBay and Depop.
This is not the initial instance that an unexpected update to the app has proved unpopular: earlier, the platform withdrew an update concerning shipment methods due to shopper criticism.
